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What is AO Help.exe? Is it Safe or a Virus? How to remove or fix it

AO Help.exe is an executable file that is part of the AO Help program developed by ASUS. The software is usually about 56.38 MB in size.

The .exe extension of a file name displays an executable file. In some cases, executable files can damage your computer. Please read the following to decide for yourself whether the AO Help.exe file on your computer is a virus or trojan horse that you should delete, or whether it is a valid Windows operating system file or a reliable application.

Is AO Help.exe safe, or is it a virus or malware?

The first thing that will help you determine if a particular file is a legitimate Windows process or a virus, is the location of the executable itself. For example, a process like AO Help.exe should run from and not elsewhere.

To confirm, open the Task Manager, go to View -> Select Columns and select «Image Path Name» to add a location column to your Task Manager. If you find a suspicious directory here, it may be a good idea to investigate this process further.

Another tool that can sometimes help you detect bad processes is Microsoft’s Process Explorer. Start the program (it does not require installation) and activate «Check Legends» under Options. Now go to View -> Select Columns and add «Verified Signer» as one of the columns.

If the «Verified Signer» status of a process is listed as «Unable to Verify», you should take a moment look at the process. Not all good Windows processes have a Verified Signature label, but neither do any of the bad ones.

  • Located in C:\Program Files\ASUS\AO Help\ subfolder;
  • Publisher: ASUS
  • Full Path:
  • Help file:
  • Publisher URL: www.ASUS.com
  • Known to be up to 56.38 MB in size on most Windows;

If you had any difficulties with this executable, you should determine if it’s trustworthy before deleting AO Help.exe. To do this, find this process in Task Manager.

Find its location (it should be in C:\Program Files\ASUS\AO Help\) and compare the size etc with the above facts.

If you suspect that you may be infected with a virus, then you must attempt to fix it immediately. To delete the AO Help.exe virus, you should download and install a full security application like Malwarebytes. Note that not all tools can detect every type of malware, so you may need to try several options before you’re successful.

In addition, the functionality of the virus may itself affect the deletion of AO Help.exe. In this case, you must enable Safe Mode with Networking — a secure environment that disables most processes and loads only the most required services and drivers. When there, you can run a security program and a complete system analysis.

Can I remove or delete AO Help.exe?

You should not delete a safe executable file without a valid reason, as this may affect the performance of any associated programs that use that file. Be sure to keep your software and programs up to date to avoid future problems caused by corrupted files. With regard to software functionality issues, check driver and software updates more often, so there is little or no risk of such problems occurring.

According to various sources online, 4% of people remove this file, so it may be harmless, but it is recommended that you check the trustworthiness of this executable yourself to determine if it is safe or a virus. The best diagnosis for these suspicious files is a complete system analysis with Reimage. If the file is classified as malicious, these applications will also delete AO Help.exe and get rid of the associated malware.

  • 1. In the Start menu (for Windows 8, right-click the screen’s bottom-left corner), click Control Panel, and then under Programs:
    o Windows Vista/7/8.1/10: Click Uninstall a Program.
    o Windows XP: Click Add or Remove Programs.
  • 2. When you find the program AO Help, click it, and then:
    o Windows Vista/7/8.1/10: Click Uninstall.
    o Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  • 3. Follow the prompts to remove AO Help.

Common AO Help.exe error messages

The most common AO Help.exe errors that can appear are:

• «AO Help.exe Application Error.»
• «AO Help.exe failed.»
• «AO Help.exe has encountered a problem and needs to close. We are sorry for the inconvenience.»
• «AO Help.exe is not a valid Win32 application.»
• «AO Help.exe is not running.»
• «AO Help.exe not found.»
• «Cannot find AO Help.exe.»
• «Error starting program: AO Help.exe.»
• «Faulting Application Path: AO Help.exe.»

These .exe error messages can occur during the installation of a program, during the execution of it’s associate software program, AO Help, during the startup or shutdown of Windows, or even during the installation of the Windows operating system. Keeping a record of when and where your AO Help.exe error occurs is important information when it comes to troubleshooting.

How to fix AO Help.exe

A clean and tidy computer is one of the best ways to avoid problems with AO Help. This means performing malware scans, cleaning your hard disk with cleanmgr and sfc /scannow, uninstalling programs you no longer need, monitoring any auto-start programs (with msconfig), and enabling automatic Windows updates. Don’t forget to always make regular backups or at least define recovery points.

ASUS Q170T/CSM AO Help Utility 1.2.25.233

— Full-featured, thin-client mini-ITX Q170 choice for DIY AIO PCs or ultra-slim systems, with 5X Protection II for dependable stability, DDR4 SO-DIMM support and EZ Flash 3 quick BIOS updates.
— 5X Protection II – Advanced hardware safeguards for all-round protection
— Support 12V and 19V input via back-panel DC-in jack
— AI Suite 3: One-stop access to innovative ASUS features
— Fan Xpert: Dedicated CPU and case fan controls

This package contains the files needed for installing the AO Help utility. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified.

To install this package please do the following:

— Save the downloadable package on an accessible location (such as your desktop).
— Unzip the file and enter the newly-created directory.
— Locate and double-click on the available setup file.
— Allow Windows to run the file (if necessary).
— Read EULA (End User License Agreement) and agree to proceed with the installation process.
— Follow the on-screen instructions.
— Close the wizard and perform a system reboot to allow changes to take effect.

About Tuning Utility:

Install this tuning utility and you will be able to manually configure various overclocking values, such as CPU and memory frequencies, system clocks, fan speeds, and monitor temperature for different components.

However, please note that you’re supposed to tweak these settings only between supported ranges; changing configurations to extreme values without additional cooling systems might seriously damage components.

The installation steps needed for the software to be applied are very easy: get the downloadable package, extract it if necessary, run the available setup, and carefully follow all displayed instructions for a complete and successful installation.

In addition to that, please note that it’s recommended you perform a system reboot so that all changes can take effect properly. Bear in mind that, even though other OSes might be compatible, we don’t suggest against installing this release on platforms other than the highlighted ones.

That being said, click the download button, get the package and set up this feature on your system. For more on the latest releases, keep checking back with our website to “stay updated one minute ago.”

AO Help

This web page contains complete information on how to remove AO Help for Windows. The Windows version was developed by ASUSTeK Computer Inc. . Check out here where you can find out more on ASUSTeK Computer Inc.. You can get more details on AO Help at http://www.ASUSTeKComputerInc..com. Usually the AO Help program is to be found in the C:\Program Files (x86)\ASUS\AO Help folder, depending on the user’s option during install. C:\Program Files (x86)\InstallShield Installation Information\\setup.exe is the full command line if you want to remove AO Help. AO Help’s main file takes around 14.03 MB (14712912 bytes) and is called AO Help.exe.

AO Help contains of the executables below. They take 62.32 MB ( 65343928 bytes) on disk.

  • AO Help.exe (14.03 MB)
  • Thunk32Wrapper.exe (20.30 KB)
  • devcon_x64.exe (80.50 KB)
  • devcon_x86.exe (76.50 KB)
  • dotNetFx40_Full_x86_x64.exe (48.11 MB)

The information on this page is only about version 1.2.25.233 of AO Help. You can find below a few links to other AO Help versions:

  • C:\Program Files (x86)\ASUS\AO Help
  • C:\Program Files (x86)\ASUS\AO Help\AO Help.exe
  • C:\Program Files (x86)\ASUS\AO Help\AOHelp2.0_Config.ini
  • C:\Program Files (x86)\ASUS\AO Help\AOHelpLogForCSharp.dll
  • C:\Program Files (x86)\ASUS\AO Help\asusnatnl\x64\asusnatnl(x64).dll
  • C:\Program Files (x86)\ASUS\AO Help\asusnatnl\x64\EffectsSetting(x64).dll
  • C:\Program Files (x86)\ASUS\AO Help\asusnatnl\x64\ScreenUpdate(x64).dll
  • C:\Program Files (x86)\ASUS\AO Help\asusnatnl\x86\asusnatnl(x86).dll
  • C:\Program Files (x86)\ASUS\AO Help\asusnatnl\x86\EffectsSetting(x86).dll
  • C:\Program Files (x86)\ASUS\AO Help\asusnatnl\x86\ScreenUpdate(x86).dll
  • C:\Program Files (x86)\ASUS\AO Help\ASUSV.dll
  • C:\Program Files (x86)\ASUS\AO Help\ATSZIO.sys
  • C:\Program Files (x86)\ASUS\AO Help\ATSZIO64.sys
  • C:\Program Files (x86)\ASUS\AO Help\cfg.xml
  • C:\Program Files (x86)\ASUS\AO Help\Config\Config.xml
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x64\devcon_x64.exe
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x64\mirror.dll
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x64\mirror.inf
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x64\mirror.sys
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x64\mirror_x64.cat
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x86\devcon_x86.exe
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x86\mirror.dll
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x86\mirror.inf
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x86\mirror.sys
  • C:\Program Files (x86)\ASUS\AO Help\Driver\x86\mirror_x86.cat
  • C:\Program Files (x86)\ASUS\AO Help\Framework4.0\dotNetFx40_Full_x86_x64.exe
  • C:\Program Files (x86)\ASUS\AO Help\logcfg.xml
  • C:\Program Files (x86)\ASUS\AO Help\RemoteConnection.dll
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\303_Memory.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\304_Memory.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\402-405-407_SMART.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\402-406-408-429_SMART.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\501-508_USB.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\509-516_USB.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\701_Network.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\702_Network.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\703_Network.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\703_Network-win8.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\762_Network.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\A23_Battery.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\CMOS.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\CPU.html
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\asus_logo_white.png
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\gray-background.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\sub_button.png
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\509-02.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\509-03.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\509-04.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\509-05.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\509-06.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-00-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-01-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-02-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-03-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-04-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-05-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-06-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-07-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-08-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-09-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-10-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-11-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-12-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-13-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-cn-11.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-cn-12.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\701-cn-13.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-01.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-01-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-02.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-02-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-03.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-03-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-04.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-04-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-05.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-052-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-05-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-06.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-06-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-07.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-07-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-08.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-09.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-10.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-11.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-tw-02-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-tw-04-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\703-tw-09-win8.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-001.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-002.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-003.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-004.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-005.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-006.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-007.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-008.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-009.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-010.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-011.jpg
  • C:\Program Files (x86)\ASUS\AO Help\Resource\Html\en\img\support\aohelp-012.jpg
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9815B52D80DF5894FB685A42757A0A5A
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\9815B52D80DF5894FB685A42757A0A5A\ProductName

A way to erase AO Help from your PC using Advanced Uninstaller PRO

AO Help is a program offered by ASUSTeK Computer Inc.. Frequently, people decide to remove this program. Sometimes this can be troublesome because removing this manually takes some knowledge regarding Windows internal functioning. The best EASY action to remove AO Help is to use Advanced Uninstaller PRO. Here are some detailed instructions about how to do this:

1. If you don’t have Advanced Uninstaller PRO on your system, add it. This is a good step because Advanced Uninstaller PRO is a very efficient uninstaller and all around tool to clean your PC.

  • navigate to Download Link
  • download the setup by pressing the DOWNLOAD NOW button
  • install Advanced Uninstaller PRO

3. Press the General Tools category
Go to General Tools

4. Click on the Uninstall Programs feature
Go to Uninstall Programs

5. All the applications existing on the computer will be made available to you

6. Scroll the list of applications until you locate AO Help or simply click the Search feature and type in «AO Help». If it exists on your system the AO Help application will be found automatically. After you click AO Help in the list of apps, some information regarding the program is shown to you:

  • Safety rating (in the lower left corner). The star rating tells you the opinion other users have regarding AO Help, ranging from «Highly recommended» to «Very dangerous».
  • Opinions by other users — Press the Read reviews button.
  • Technical information regarding the application you are about to uninstall, by pressing the Properties button.
  • The publisher is: http://www.ASUSTeKComputerInc..com
  • The uninstall string is: C:\Program Files (x86)\InstallShield Installation Information\\setup.exe

8. After removing AO Help, Advanced Uninstaller PRO will ask you to run a cleanup. Click Next to perform the cleanup. All the items of AO Help which have been left behind will be found and you will be asked if you want to delete them. By removing AO Help using Advanced Uninstaller PRO, you are assured that no registry items, files or directories are left behind on your system.

Your PC will remain clean, speedy and able to serve you properly.

Geographical user distribution

Japan 20%
United Kingdom 20%
Islamic Republic of Iran 20%
Norway 20%
Sweden 20%
  • 10.0
  • Windows 7 (6.1)
  • Windows 8.1 (6.3)
  • Windows 8 (6.2)

Disclaimer

The text above is not a recommendation to uninstall AO Help by ASUSTeK Computer Inc. from your PC, we are not saying that AO Help by ASUSTeK Computer Inc. is not a good software application. This text simply contains detailed info on how to uninstall AO Help supposing you want to. Here you can find registry and disk entries that our application Advanced Uninstaller PRO discovered and classified as «leftovers» on other users’ PCs.

AO Help 1.2.23.231

ASUSTeK COMPUTER INC. offers AO Help, a comprehensive support service to assist customers with any issues related to their ASUS products. Whether customers have questions about hardware installation, driver updates, software troubleshooting, or other technical concerns, AO Help provides the necessary resources to resolve the problem.

Through AO Help, customers can access helpful articles, tutorials, and FAQs that offer step-by-step guidance for resolving common issues. Customers can also submit support tickets to receive personalized assistance from ASUS technical support experts.

Additionally, AO Help offers product manuals and user guides for ASUS products, providing customers with detailed instructions on how to use their devices to their full potential.

Overall, AO Help by ASUSTeK COMPUTER INC. is a valuable resource for customers seeking reliable and effective technical support for their ASUS products.

Обзор

AO Help это программное обеспечение Shareware в категории (2), разработанная ASUSTeK COMPUTER INC..

Последняя версия AO Help-1.2.23.231, выпущенный на 12.11.2016. Первоначально он был добавлен в нашу базу данных на 03.06.2013.

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