Solved: ‘A JavaScript error occurred in the main process’ Problem

A special error “A JavaScript Error Occurred in the Main Process“, occurs when users try to run one of the above programs. The window contains more information about the error, but ordinary users can not interpret the message correctly, so the details are useless.
The “A JavaScript Error Occurred in the Main Process” error appears, as mentioned, on both devices, and the problem is particularly related to the program. Users call the Slack app, the Discord program, and Microsoft commands causing problems and triggering an error in window message.
Windows users get the error message “Exception not caught” – a JavaScript error has occurred in the underlying process. It is triggered when trying to run certain apps in Windows 10, including the messaging apps Discord and Skype.
The main reason for this error is not entirely clear, but the main reason could be that the application, its database, or settings are corrupt.
Error “A JavaScript Error Occurred in the Main Process” in Discord or in Microsoft Teams, other programs that can be fixed with workarounds. Sometimes downloading an application from another source also solves the problem with repeated pop-ups.
It doesn’t matter if the popup occurred with “A JavaScript Error Occurred in the Main Process” since the error occurred in Slack or at another launch of the application, the reason may be the same. Special reasons, which are most often reported, are damaged settings in the program itself, required or disabled administrator rights, old settings.
Table of Contents:
What causes “A JavaScript Error Occurred in the Main Process”?
Cause 1: Damaged application or parameters
- This is one of the main reasons for the Javascript error that occurred in the main process. Often, these errors occur when an application is misconfigured or when the application is damaged.
Cause 2: Windows AV is not active
- Many users do not know about this problem. You can find it in the device settings or drivers to check if Windows Audio Video Experience is active. If it isn’t, make sure it’s enabled to solve the problem.
Cause 3: Administrator Privileges
- Applications often require that you work with administrator rights. This is also one of the reasons why applications such as Skype to Discord display Javascript errors that occur in the main process.
How do I overcome this or fix this Javascript error, which appeared in the main error process? Read this article for possible solutions. We will reveal not one, not two, but four methods of work to fix this Javascript bug. Let’s start discussing the methods without wasting time.
What causes this JavaScript error in Discord?
There are not many identified causes of this problem, and most of the diagnostic methods that you can perform are based on resetting the differences or setting them up in some form or other. However, we have prepared a shortlist which you can read:
The discord or its settings may have been corrupted:
- In this scenario, the installation of the disk is wrong, so either you reset the settings or you reinstall the application.
Qualitative Windows Audio Video Experience service does not work:
- This service is necessary for the application as it is closely related to the basic functionality of the program. Make sure that it runs automatically.
Conflicts work with administrator privileges:
- Conflicts with administrator privileges are known to cause this problem.
When accessing the Conversation app from a computer running Windows 10, you may receive an error message “A javascript error has occurred in the main process”. Damaged Disord files or missing certain audio services may cause this problem on your computer. To solve this problem on your computer, please follow the steps below carefully.
How to fix “A JavaScript Error Occurred in the Main Process”?
Updated: June 2023
This tool is highly recommended to help you fix your error. Plus, this tool offers protection against file loss, malware, and hardware failures, and optimizes your device for maximum performance. If you already have a problem with your computer, this software can help you fix it and prevent other problems from recurring:
- Step 1 : Install the PC Repair and Optimizer Tool. (Windows 10, 8, 7, XP, Vista).
- Step 2 : Click Start Scan to determine what problems you are experiencing with your computer.
- Step 3 : Click Repair Allto resolve all problems.


Reinstall your program

In this first situation, the installation of your program is faulty, so you must either reset or reinstall the application.
Simply follow these steps :
- Press Windows + I
- Get into Skype
- Right-click on the mouse
- Select Uninstall
- Once this operation is complete, download the latest version again from the publishers website.
Delete your program folders in the %AppData folder

This procedure is similar to the one described above, except that you manually delete all program data from your PC.
- Open an explorer window
- You can do this by pressing Windows + E.
- Select this PC.
- Access this location on your PC
- C:UsersYOURUSERNAMEAppDataYOURPROGRAMNAME
- Right click on the program folder
- Select Uninstall.
If you get an error message indicating that the program cannot be uninstalled because it is in use, first log in and out of the Task Manager.
Automatically start the Windows Audio Video Experience service
- Press windows + R
- Type services.msc
- Scroll down the list until you see the Quality of the Windows Audio Video Experience
- Right-click and select Properties
- From the “Startup Type” drop-down menu, select “Automatic”.

The likelihood of you getting an error flagged as such is slim:
Windows was unable to start the service on the local computer. Error 1079: The account listed for this service is different from the account listed for the other services in the same process.
If this happens, do the following:
Press Windows + R
Type services.msc
Scroll down the list until you see the Quality of the Windows Audio Video Experience
Right-click and select Properties.
Click on the “Login” tab
Click on the “Browse” button.
You will see an input box with the name Enter the name of the object you want to select
Enter the name of your Microsoft Windows account
Click Verify Names.
Wait until your name is displayed, and then click OK.
Enter your Windows account password in the Password field.

Run the program without administrator rights
- Find the executable file of your program
- Right-click and click Properties
- Click the Compatibility tab
- Uncheck the box next to “Run this program as administrator“.
- Press OK

The problem should now be resolved.
How to Solve the “A JavaScript Error Occurred In The Main Process” in Discord
Remove Discord temporary files
A diskette is constantly storing temporary files that can interfere with an application; deleting them can solve the problem. Learn how to delete temporary disk files ;
- Open Windows Explorer and paste this path into the address bar of Windows Explorer: “C:\User\Your User Name\AppData\Discord”. Remember to replace “YOUR USER NAME” in the path with your PC name.
- There should be an “appdata” folder, and if it is not available, you will need to view the hidden files. You can do this by clicking on the “View” tab in the File Explorer menu, and then clicking on “Hidden Objects” to check the box. All hidden files will be displayed and you will be able to view “AppData”.
- The “Discord” folder is in the “AppData” folder, you must delete this folder, you may get a message that some files cannot be deleted because they are in use. In this case, you should make sure that the Discord app is closed, restart your computer before performing this step, and close the Spotify app if it is running.
- Another effective way to remove data from the app is to open the “Run” dialog and type “% localappdata%”, then click OK.
- Inconsistencies are listed in the folder that opens, delete that folder by right-clicking.
- Reboot the computer now to see if the problem is resolved.

Whitelisting inconsistencies in your antivirus software
Some antivirus software or even the Windows firewall may block certain mismatch files that cause problems with the application. Regardless of your antivirus software, you should check your settings for granting Discord permissions.
Change windows Audio Video Experience services settings
This service if not running, Discord can’t work properly. So you need to check the startup type for ‘windows audio-video experience services’ settings to see if the problem is solved. The configuration on startup should be changed from Manual to Automatic, and here are the steps to change that;
- Press Windows + R to open run Dialogue.
- Type ‘msc’ in the dialogue box.
- There would be a list of windows services, you need to find ‘Quality Windows Audio Video Experience Service’, right-click on it, and select properties.
- You’ll be able to see whether it’s running or not, if it’s running you should click ‘Stop’ and click ‘Start’ to run it again.
- Check whether the startup type is set as Automatic, if not you need to change it to automatic. Click ok for any dialogue box that will appear.
In some cases, you might receive an error message that reads:
‘Windows could not start the service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.’
You need to follow these steps in order to bypass this error;
- Open run as usual by typing Windows + R keys.
- Type or paste “msc” and click OK.
- Locate “Quality Windows Audio Video Experience”, right-click on it, and select properties.
- Click the ‘Log On’ tab.
- Click on the “Browse” button.
- In the entry box enter your Windows account name.
- Click check names.
- Your computer name will show up; you should click OK.
- You then type your Windows password in the box provided.
Configuring the Discord to work without administrator rights
As mentioned earlier, setting admin rights can result in a “JavaScript error occurred in the main process” error, you need to change the settings of your application to make it work properly.
You can find out how to solve this problem here;
- Locate the disk executable either from the Start menu or by typing its name into a Windows search.
- Right-click the disk executable and select Properties.
- There is a compatibility tab in the properties window, you need to uncheck the “Run this program as an administrator” box.
- Click the “Apply changes” button.
- Confirm each dialog box that appears.
- Now restart your computer and run the hard drive to make sure the problem is resolved.
Reinstall your Discord program
If the error hasn’t gone away at this time, you need to reinstall the application, and before reinstalling Discord, you need to uninstall the application from your PC and delete any files associated with Discord.
The best way to uninstall the application is to use the Control Panel, select Programs and Features, find Discord, and uninstall the application.
Then download the new installation files from the Discord website, as it is free. Do the disk configuration and run the installation. When you’re done, the new Discord app will be completely installed on your computer and there should be no problems.
If the problem persists, the error is probably related to system settings. And we have already outlined all possible solutions to this problem.
So far, these are the solutions to fix the “A JavaScript Error Occurred in the Main Process” in Discord, and we hope that they will help you to fix this error.
Исправить A javascript error occurred in the main process ошибку

Discord – популярная у многих геймеров программа, позволяющая использовать специальный голосовой чат во время игрового процессе. Естественно, что ею пользуются постоянно. И очень неприятно, когда при попытке задействования возникает сообщение «A javascript error occurred in the main process».

Конечно, игрой можно наслаждать и без этого ПО. Но люди быстро привыкают к определенному уровню комфорта. И не хотят ничего менять. Поэтому и возникает вопрос: как исправить ошибку A javascript error occurred in the main process?
В этой статье мы расскажем о возможных причинах возникновения такой неисправности, а также поделимся способами, помогающими решить проблему.
Возможные причины сбоя
Как отмечают большинство пользователей этого ПО, чаще всего первопричинами, приводящими к возникновению проблемы, являются:

- При попытке использовать Дискорд, программа вступает в конфликт с другим ПО, используемом на персональном компьютере.
- Юзер ранее уже применял Discord. Затем удалил. Но сделал это не корректно. А теперь пытается воспользоваться новой версией, запустить которую мешают остатки предыдущей.
- В самой операционке присутствуют устаревшие компоненты.
- В системе есть вирусное заражение.
Причины, основные, установлены. Но что значит ошибка A javascript error occurred in the main process? Подобное сообщение сигнализирует о том, что при выполнении каких-то сценариев произошел сбой. К которому привела одна из вышеперечисленных причин.
Решение проблемы
С чего стоит начать? Например, с запуска хорошего антивирусника, позволяющего обнаружить и уничтожить возможные заражения. Если с вирусами проблем нет, то рекомендуется сразу же переходить к следующему способу:
- Воспользовавшись комбинацией Вин плюс «R», активировать окошко «Выполнить».

- Заставить систему выполнить две команды: %localappdata% и %appdata%. Естественно, поочередно.

- Откроется папка, которая ранее была скрытой. В ней внимательно просмотреть список и уничтожить все, где есть упоминание слова Discord. Предварительно нужно убедиться, что сама программа в этот момент отключена полностью.
- Воспользоваться встроенной системной утилитой по удалению софта. Полностью деинсталлировать Дискорд.
- Выполнить чистую установку.
Если этот вариант оказался неэффективным, то удаление и переустановку можно осуществить и другим методом:
- Зайти в Диспетчер задач и выключить все процессы, связанные с этой программой.
- Через панель управления перейти в «программы и компоненты». Выполнить поиск этого софта. Нажать рядом на кнопку «Удалить». Дождаться завершения процедуры.
- Нажать ВИН+R и вбить в строку «Выполнить» %AppData%.
- Пользователь попадет в папку, которая называется «Roaming». Из нее перейти в «AppData». То есть, на один шаг вверх.
- Зайти в папочку «Local». В ней уничтожить папку «Discord». Аналогично поступить с точно такой же папочкой, расположенной в «Roaming».
После этого приступить к чистому инсталляционному пакету.
Кстати, если воспользоваться предыдущей инструкцией и перейти по пути … Local/Discord/, то там можно будет обнаружить файл Update.exe. Изначально стоит воспользоваться именно им. Так как этот элемент позволяет осуществить обновления проги. И иногда этого оказывается достаточно, чтобы избавиться от проблемы. Если же апгрейд не помог, то уже перейти к полному удалению и новой инсталляции.
Ну и еще один важный нюанс. Дело в том, что этот голосовой чат является относительно свежим продуктом. И разрабатывался он под новые операционные системы. Поэтому при попытке запуска его на Семерке или XP подобный сбой проявляется с большей вероятностью – разработчики давно прекратили поддержку этих версий и не высылают под них обновления. Поэтому, если подобная проблема возникает на устаревших версиях Виндовс, а способы, описанные выше, не дают положительно итога, то стоит подумать о том, что пора переходить на более свежие варианты ОС Windows – 8.1 или 10.
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Fix a javascript error occurred in the main process
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Sometimes when you try to open an application in Windows it may pop an error “A javascript error occurred in the main process” Most of the time it happens with chatting apps like Discord, Skype, or Microsoft Team but maybe it happens with VSCode or Forticlient VPN.
It doesn’t matter which application cause this error for you, matter how you can fix it with minimum effort. In this article, I share the exact way to fix this error.
All the articles on this topic have the almost same content but all of them still missing one thing that may the reason for you.
What causes the ‘A JavaScript Error Occurred in the Main Process’ error?
- Your program or its settings may have gone corrupt
- The Quality Windows Audio Video Experience service is not running
- Your app runs with administrator permissions
- You don’t have the right version of Microsoft Visual C++ Redistributable
How to fix the “A javascript error occurred in the main process” error?
- Ensure that you have the Microsoft Visual C++ Redistributable
Very Important Note: If you are not sure about it don’t worry just leave it for now, follow the rest steps but after that, if you still have the same error then download Microsoft Visual C++ Redistributable.
- Open Run program by searching it.
- Type “%appdata%” in the Run window
- Press Enter, it will open a folder
- Search for the application folder (In our case it’s the folder name is “Discord” because in our case Discord cause this error).
- Delete it by right-clicking on it and then choosing the delete option.
- Close that window
- Open the Run program again.
- Type “%localappdata%” in the Run window
- Press Enter, it will open a folder.
- Search for the application folder (In our case it’s the folder name is “Discord” because in our case Discord cause this error).
- Delete it by right-clicking on it and then choose the delete option.
- Close that window
- Now, Open Services by searching it
- Scroll and find a service called “Quality Windows Audio Video Experience”
- Right-click on it and select Properties
- Select the Automatic option under the Startup type
- If the service is started (you can check that just next to the Service status message), you should stop it by clicking the Stop button in the middle of the window. Anyway, run it again by clicking the Start
- (Optional) If you see an error when clicking on Start follow this step. Navigate to the Log On tab and click on the Browse button, Under the “Enter the object name to select” entry box, type in your account’s name, click on Check Names Click OK when you are finished, and type in the password in the Password box
- Now, Uninstall the application and install it again (if the error is not resolved)
- After reinstalling Discord, search for Discord
- Then right-click on it
- Click on “Open file location” from the menu
- It will open a folder with Discord selected.
- Right-click on the Discord.exe (automatically selected file).
- Click on Properties
- Go to the Compatibility tab
- Uncheck the “Run this program as an administrator” option
- Click on OK
If you still have the error go to step 1 you may forget about it.
Let me know if this article does not help you to solve the problem.
In conclusion, the “A JavaScript Error Occurred in the Main Process” error can be quite frustrating, but it can be fixed easily by following the steps mentioned in this article. It is important to note that different applications may have different solutions, so it is crucial to follow the steps that are specific to your application. In case you are not sure about the Microsoft Visual C++ Redistributable or any other step, it is better to skip it and follow the rest of the steps. If you still face the error after following all the steps, it is recommended to contact the application’s support team for further assistance. Hopefully, this article has helped you fix the issue and get back to using your favorite application without any errors.